About the role

  • Quality & Compliance Manager responsible for leading QMS oversight and regulatory compliance for Dutch Ophthalmic USA. Ensuring effective quality strategies across three US locations with a focus on continuous improvement.

Responsibilities

  • Set the organizational and compliance strategy for the QA organization in the US in collaboration with the Zeiss Global Quality team.
  • Ensures that the commercial and distribution activities are conducted per a QMS that ensure compliance to federal and state regulations for devices and pharmaceutical products.
  • Manage and harmonize the QMS across the three US sites while respecting each site’s unique processes.
  • Develop, implement and maintain quality policies and documentation.
  • Acts as the local representative of DORC for regulators in North America on Quality and Compliance topics.
  • Accountable for verification that DORC products that are released for distribution on the US market meet specifications and regulatory requirements such as ISO13485 or FDA regulations.
  • Accountable for timely and effective executing and reporting of field corrective actions in North America.
  • Executes management oversight on all locations in North America where DORC carries responsibility for FDA regulated activities.
  • Reports to HQ on the effectiveness and level of compliance in DORC sites in North America through management review and other management oversight meetings.
  • Drives continuous improvement of QMS governed processes aimed at increasing efficiency, effectiveness, harmonization and compliance.
  • Prepare for and host external audits at DORC sites in North America and drive resolution of associate non-conformities.
  • Address non-conformities and implement corrective actions.
  • Educate, train and advise the organization on quality and compliance matters.
  • Initiate improvement projects & initiatives.
  • Timely escalation and resolution of quality or compliance concerns.
  • Act as Management Representative for US.
  • Lead, direct and train the quality team members.
  • Oversee risk management strategies (tbc).

Requirements

  • Minimum 5 years in a senior role in Quality Assurance in medical device or pharma industry.
  • Solid understanding of quality system requirements set by the major regulatory frameworks for medical devices and combination products.
  • Relevant experience in managing and overseeing quality aspects in distribution, preferably in disposable devices as well as pharmaceutical products.
  • Ability to effectively translate quality requirements into practical directions for the organization.
  • Experience in management of FDA and/or Notified Body inspections.
  • High level of integrity and ethical standards.
  • Ability to multi-task and methodically manage projects based on business priorities and resource availability.
  • Ability to self-motivate and work independently in a geographically separated multi-national and multi-functional team environment.
  • Collaborates effectively across a diverse network.
  • Open-minded for improvement opportunities and change towards striving for best-in-class compliance performance.
  • Ability to think creatively, proactively identifying alternative solutions to problems.
  • Experience in people management.
  • Effective communication/interpersonal skills.
  • Fluent in English (written and spoken).
  • Advanced level in Microsoft Office suite applications.

Benefits

  • Medical – 90% employer paid
  • Dental – 100% employer paid
  • Life Insurance, AD&D, STD & LTD Insurance – 100% employer paid
  • Vision
  • 401k Matching
  • Paid Leave: Sick, Vacation and Holidays

Job title

Quality and Compliance Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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