Onsite General Manager

Posted 17 hours ago

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About the role

  • General Manager overseeing Starbucks operations and team at Tulsa International Airport. Leading staffing, financial success, and compliance in a high-performance environment.

Responsibilities

  • Lead daily operations, including staffing, scheduling, and ensuring compliance with opening and closing procedures
  • Hire, train, and develop team members while fostering an inclusive, high-performance work environment
  • Ensures all staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements
  • Monitor financial and operational goals, manage P&L, and allocate resources effectively to maximize results
  • Ensure full compliance with Starbucks brand standards and airport requirements
  • Oversee ordering, receiving, and inventory processes; resolve supply chain issues as needed
  • Maintain restaurant equipment and coordinate repairs or service to ensure smooth operations
  • Ensure compliance with audits and company standards while minimizing waste and supporting food donation programs
  • Train and coach team members to uphold brand standards and deliver exceptional customer experiences
  • Promote adoption of new technologies and ensure compliance with brand, landlord, and labor agreements
  • Implement creative strategies to drive revenue growth and operational excellence
  • Resolve customer and team issues with sound judgment, ensuring a positive store vibe and visual appeal
  • Provide ongoing feedback and implement marketing programs and promotional activities to boost sales
  • Maintain compliance with all health, safety, and sanitation standards; train staff on protocols and maintain a safe work environment
  • Work a flexible, rotating schedule that includes openings, peak dayparts, and varied operating hours for on-site leadership coverage

Requirements

  • Minimum 3 years of P&L management experience and 5–7 years in overall restaurant operations (QSR, casual dining, or similar complexity; union and non-union environments)
  • Previous Starbucks management experience is a plus
  • Proven ability to lead teams, delegate effectively, resolve issues, and manage multiple priorities in a fast-paced environment
  • Strong knowledge of food service operations, quality standards, and equipment; ability to quickly learn Hudson policies and Starbucks brand standards
  • Excellent communication skills with the ability to read, understand, and convey instructions, policies, menus, and brand requirements
  • Demonstrated success in driving operational and financial performance over multiple annual cycles.

Benefits

  • Bonus opportunities

Job title

General Manager

Job type

Experience level

Mid levelSenior

Salary

$55,340 - $63,246 per year

Degree requirement

High School Diploma

Location requirements

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