Account Director leading CRM strategy and team management for key accounts at ITG. Developer of account growth opportunities and exceed client expectations through effective campaign management.
About the role
- Field Sales Representative developing new business through account analysis and relationship building for Drive Medical. Managing existing accounts and securing new sales opportunities.
Responsibilities
- Service existing accounts, secure orders, and establish new accounts by organizing and planning daily work schedules to contact current and potential clients.
- Identify development opportunities in accounts by analyzing current business, interviewing key customer and company personnel, assessing additional needs, and evaluating potential.
- Focus sales efforts by studying the current and potential volume of dealers.
- Keep management informed by submitting regular activity and results reports, weekly work plans, and monthly/annual territory analyses.
- Collaborate closely with distributor partners to drive new business growth.
- Monitor market competition by gathering information on pricing, products, new offerings, delivery schedules, merchandising techniques, and other relevant data.
- Contribute to sales strategies by evaluating current product performance, identifying unmet needs, tracking competitive products, and analyzing and sharing customer feedback.
- Recommend changes to products, services, and policies based on performance evaluation and competitive developments.
- Resolve customer complaints by investigating issues, developing solutions, preparing reports, and making recommendations to management.
- Contribute to team success by achieving related goals and tasks as needed.
- Initiate the sales process by building relationships, qualifying prospects, scheduling appointments, and making cold calls.
- Drive sales by making initial presentations, explaining product/service enhancements, and introducing new products and services.
- Close sales by addressing objections and preparing contracts.
- Acquire new accounts with no significant revenue history by selling products and services.
- Build and nurture strong relationships with new companies.
- Assess customer needs and prepare tailored proposals to offer services that address those needs.
- Deliver in-person product demonstrations to handle objections and persuade customers to purchase.
- Manage the growth of new business by transitioning clients into loyal, long-term customers.
Requirements
- Bachelor’s Degree or equivalent experience required
- We will consider candidates without a four-year degree, including those with military or other relevant experience
- Industry and customer facing experience preferred
Benefits
- Competitive Benefits
- Paid Time Off
- 401(k) Savings Plan
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