Senior Relationship Manager managing key strategic clients for Iress, Australia's technology company. Building trusted partnerships and driving client success to enhance revenue growth.
About the role
- Own and grow a portfolio of strategic accounts in a fast-expanding segment. Secure renewals, prevent churn, drive upsell/cross-sell, and represent clients internally to shape the product roadmap.
Responsibilities
- You own your portfolio. Concretely, this means:
- Drive growth of a demanding, fast-expanding segment by identifying under-equipped or non-equipped departments
- Generate incremental ARR through targeted upsell and cross-sell strategies
- Secure account renewals and proactively anticipate churn before it occurs
- Build long-term relationships with users and decision-makers, up to the highest levels
- Navigate complex sales cycles in a competitive environment with method and tenacity
- Co-develop your strategy with BDRs and CSMs to maximize collective impact
- Act as the voice of your clients internally: surface their needs to Product and Tech teams to directly influence the roadmap
Requirements
- You have at least 4 years of experience in sales, ideally managing strategic accounts. You understand that winning large accounts takes time and you have the patience and determination to see it through.
- You are autonomous, curious, and a fast learner
- You are comfortable engaging multiple stakeholders and can captivate both a room and an individual decision-maker
- You manage priorities and tight deadlines without losing focus
- You enjoy field work and in-person client relationships; on-site presence is an advantage, not a constraint
- You speak French fluently, and you are interested in or attracted to the legal field (experience in the legal sector is a strong plus but not required)
Benefits
- Flexible remote-work policy, with 2 days in the office per week (Tuesday and Thursday)
- Significant career development opportunities and open internal mobility across Doctrine
- Flexible and unlimited vacation
- Strong emphasis on individual and team training, including a €750 annual personal training budget and regular company-wide training sessions
- Regular company events
- Comprehensive health insurance with Alan
- Sustainable mobility allowance of €66 per month
- Gymlib subscription for sports and wellness activities
- Swile card for meal vouchers
- Free access to the Moka.care mental health support platform
- Hundreds of discounts and benefits negotiated through our Works Council (CSE)
- New Apple work equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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