Hybrid Regional Partner Relations Lead – Asia

at dLocal

• Job title: Regional Partner Relations Lead – Asia
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, China

About the role

• Regional Partner Relations Lead managing relationships with payment partners and regulators in Asia. Driving strategic partnerships to enhance operational performance and market presence with dLocal.

Responsibilities

• Own and nurture relationships with key Asian partners (e.g., local processors, wallets, banks) and relevant regulators/central banks, becoming dLocal’s primary point of contact in the region.
• Build senior, multi-level relationships (C‑level, product, operations, risk, regulatory) to ensure we are a trusted, strategic counterpart and invited early into discussions on new products and regulatory changes.
• Lead joint business planning with priority partners: define and run plans covering TPV growth, product roadmap, performance targets, economics and joint marketing or go-to-market initiatives.
• Identify and prioritize new workstreams with partners (new countries, payment methods such as APMs, wallets or RTP, new features, and commercial models) that strengthen our product and economic performance in Asia.
• Monitor partner performance and economics using data and dashboards (approval rates, latency, uptime, SLAs, incident volume, TPV/margin by corridor and merchant cluster) and drive improvement plans.
• Improve unit economics and NTR by negotiating pricing, tiers, FX spreads and incentives in coordination with Finance and Global Partners & Enablement.
• Strengthen resilience and redundancy by ensuring fallback providers and alternative routes for critical flows in Asia, aligned with global resilience targets.
• Track regulatory and scheme developments affecting the region, assess impact, and coordinate clear action plans with internal teams (including support for licenses, audits and compliance work).
• Act as the internal “go-to” person for partner and regulator topics in Asia, enabling Commercial, Core Ops and Product teams to execute quickly and consistently.
• Standardize and scale how we work with partners by contributing to playbooks, templates and onboarding materials – including identifying opportunities to automate repetitive workflows, reporting, and incident follow-up.

Requirements

• 8–12+ years of experience in payments, fintech, banking or card schemes, with a focus on partnerships, business development or strategic account management.
• Proven track record owning senior relationships with at least one of the following: Major banks, wallets, processors or PSPs; Card schemes (e.g., Visa, Mastercard); Regulators, central banks or public authorities in financial services.
• Hands-on experience leading cross-functional initiatives (commercial, product, operations, compliance) such as launching new payment methods, corridors or regulatory-driven changes.
• Structured, analytical mindset: confident working with TPV, conversion, cost and margin data to define priorities, size opportunities and track impact; comfortable using tools, dashboards and reports to do so.
• Automation and process mindset: able to spot opportunities to streamline partner management (e.g., standardizing playbooks, improving reporting, or collaborating on tooling/automation to reduce manual work and errors).
• Excellent communicator in English (Advanced, mandatory) – both written and verbal – with the ability to adapt messaging to C‑level, operational and regulatory audiences; additional Asian languages are a strong plus.
• High ownership and bias to action: you move from problem to plan to execution, are comfortable with ambiguity and incomplete information, and can operate with limited day-to-day guidance.
• Ability to navigate complex organizations, internally and externally, aligning diverse stakeholders around clear, measurable outcomes.
• Nice to have: experience working with or within large global merchants, networks or PSPs; exposure to BNPL, wallets, RTP and alternative payment methods strategies in emerging markets; prior experience interacting with Asian regulators, central banks or industry associations.

Benefits

• Flexibility: we have flexible schedules and we are driven by performance.
• Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
• Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
• Learning & development: get access to a Premium Coursera subscription.
• Language classes: we provide free English, Spanish, or Portuguese classes.
• Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
• dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!