Assistente de Service Desk providing technical support in São Paulo. Responsible for opening calls and assisting the team with technical issues.
About the role
- Legal Practice Specialist providing crucial administrative support and managing tasks at DLA Piper. Ensuring timely and accurate completion of legal-related projects and maintaining efficient workflows.
Responsibilities
- Provides practice-specific support to multiple associates, partners, and other attorneys, leveraging knowledge about unique practice tasks, requirements, and functions and can prioritize work accordingly.
- Drafts, edits, and proofread legal documents, communications, files, or presentations to ensure accuracy.
- Oversee the maintenance and organization of electronic and paper filing systems within the firm’s DMS/repositories.
- Ensure all work products are easily accessible and up to date.
- Collaborate with LAAs or LEAs to complete more complex projects or provide administrative support for any assigned attorneys.
- Provides mentorship, guidance, and delegation to LSAs who assist with projects as appropriate.
- Organizes and monitors assignments within the firm’s workflow tool, ensuring that administrative tasks are properly allocated and completed on time.
Requirements
- 2 years’ experience working in a legal setting under the supervision of a licensed attorney or office administrator, or within a similar role.
- Ability to communicate effectively in the native language of the region via e-mail or via voice is essential.
- Prior experience working with Microsoft Office products or legal software such as iManage, Aderant, DocXTools, Innova, etc.
- Must have the ability to adapt to application upgrades and the use of AI-Powered Tools for document production, review, and case research.
- Must have ability to demonstrate flexibility and willingness to learn new skills and adapt to evolving needs of the attorney’s practice.
- Must have a general familiarity with legal terminology, documentation, and best practices for law firms or similar settings.
- Demonstrates proficiency in virtual firm collaboration tools such as Zoom and Microsoft Teams to communicate with internal and external resources on behalf of the attorney’s practice.
Benefits
- medical/dental/vision insurance
- 401(k)
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