Client Accounts Administrator managing complex billing portfolios for institutional and high-profile clients. Collaborating with legal and accounting teams to provide streamlined billing services.
Responsibilities
Manage complex billing in terms of volumes, global clients, and electronic billing assignments.
Performs a variety of duties to support the full billing cycle to include reviewing and editing prebills, seeking requisite approvals for deferrals, write-offs and time transfers.
Fields billing inquiries.
Track and resolve tickets assigned by the Accounting Service Desk on a daily basis.
Meets SLA requirements for response and resolution.
Maintains an accurate description of all client billing requirements which may also include guidelines established by the client’s general counsel.
Reviews data for accuracy prior to submitting.
Finalizes invoices and submits directly to the client (per policy) or provides to attorneys for transmission to the client (per approved exceptions to policy).
Requirements
Advanced on the job experience as a senior-level Legal Biller
Excellent communication (verbal and written) and interpersonal skills
Advance billing experience with a major law firm in a finance or billing assignment
Expert level of knowledge and experience with direct billing or client accounts (to include domestic, global, and e-Billing) for a law firm or professional services organization supporting legal billing
Strong knowledge in Aderant Legal Billing accounting system
Proficient in e-billing applications such as e-Hub or Bill Blast
Minimum Education High School Diploma or GED
Preferred Education Bachelor’s degree in Accounting, Finance or similar field highly preferred
Minimum Years of Experience 5 years of experience successfully managing high volume billing portfolios in a fast-paced environment.
Strong computer skills including advanced proficiency in Excel and accounting system, such as Aderant.
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