Hybrid Client Accounts Administrator

Posted last month

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About the role

  • Client Accounts Administrator managing complex billing portfolios for institutional and high-profile clients. Collaborating with legal and accounting teams to provide streamlined billing services.

Responsibilities

  • Manage complex billing in terms of volumes, global clients, and electronic billing assignments.
  • Performs a variety of duties to support the full billing cycle to include reviewing and editing prebills, seeking requisite approvals for deferrals, write-offs and time transfers.
  • Fields billing inquiries.
  • Track and resolve tickets assigned by the Accounting Service Desk on a daily basis.
  • Meets SLA requirements for response and resolution.
  • Maintains an accurate description of all client billing requirements which may also include guidelines established by the client’s general counsel.
  • Reviews data for accuracy prior to submitting.
  • Finalizes invoices and submits directly to the client (per policy) or provides to attorneys for transmission to the client (per approved exceptions to policy).

Requirements

  • Advanced on the job experience as a senior-level Legal Biller
  • Excellent communication (verbal and written) and interpersonal skills
  • Advance billing experience with a major law firm in a finance or billing assignment
  • Expert level of knowledge and experience with direct billing or client accounts (to include domestic, global, and e-Billing) for a law firm or professional services organization supporting legal billing
  • Strong knowledge in Aderant Legal Billing accounting system
  • Proficient in e-billing applications such as e-Hub or Bill Blast
  • Minimum Education High School Diploma or GED
  • Preferred Education Bachelor’s degree in Accounting, Finance or similar field highly preferred
  • Minimum Years of Experience 5 years of experience successfully managing high volume billing portfolios in a fast-paced environment.
  • Strong computer skills including advanced proficiency in Excel and accounting system, such as Aderant.

Benefits

  • medical/dental/vision insurance
  • 401(k)

Job title

Client Accounts Administrator

Job type

Experience level

Mid levelSenior

Salary

$40 - $62 per hour

Degree requirement

High School Diploma

Location requirements

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