Senior Manager overseeing digital transformation projects across Europe at Hiscox. Collaborating with diverse teams to achieve strategic business outcomes.
About the role
- Trainee Store Manager responsible for maximizing growth and profitability while ensuring a safe environment. Promoting storage rentals and managing store teams across Berkshire and Surrey.
Responsibilities
- Travel to local stores across Berkshire and Surrey to develop and cover as required
- Promote rentals of storage units and other options available
- Help manage small teams and carry out personal development meetings
- Ensure a Marketing Plan is in place to achieve the store financial targets
- Respond to phone and email enquiries and accurately record all enquiries
- Greet customers and provide excellent customer service
- Monitor and improve conversion rates and mystery shop scores of all staff
- Ensure all Health and Safety procedures are adhered to and up to date
- Identify opportunities for increasing storage occupancy and revenue
- Maintain company standards of housekeeping, ensuring a professional image
- Motivate, coach and support others to achieve their highest potential
- Flexibility to travel to stores is essential, all stores are easily commutable
Requirements
- Existing management or supervisory experience is essential
- Backgrounds such as Store Manager, Assistant Manager, Deputy Manager, Retail Manager, Branch Manager, Team Leader or Supervisor (self-storage or similar environments highly beneficial)
- Strong customer service and sales skills
- Confident leading, motivating and developing others
- Flexibility to travel between stores (all locations are easily commutable)
- A clean driving licence is desirable
Benefits
- An excellent career in a stable, growing business
- Investment in your training
- Progression available
- Permanent role
- Long Service recognition
- Parking available on site
- Exclusive perks via membership
- Bi-Annual bonus scheme
- Travel Allowance
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