Hybrid Senior Quote Desk Analyst

Posted 2 minutes ago

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About the role

  • Senior Quote Desk Analyst ensuring Lead to Contract process execution at Digital Realty. Supporting accurate quoting, order management, and contract generation through analytical expertise and collaboration.

Responsibilities

  • Configure, price, and generate accurate customer quotes, translating complex requirements into commercial proposals
  • Partner with Sales teams to understand customer needs and deliver timely, high-quality quoting support
  • Manage multiple quotes simultaneously while meeting strict deadlines
  • Address inquiries and resolve issues related to quotes with a strong customer service focus
  • Communicate effectively with internal stakeholders to manage quote changes and reworks
  • Maintain up-to-date knowledge of product offerings, pricing models, and sales processes
  • Proactively track and follow up on sales opportunities and related cases
  • Assist in generating and updating agreements within the Contract Lifecycle Management tool
  • Collaborate with fellow Quote Desk Analysts to balance workload and ensure continuity of support
  • Support resolution of non-standard quotes to help sales teams meet quarterly and annual targets

Requirements

  • Minimum of 3 years of relevant professional experience
  • Demonstrated success in a Sales Support, CRM, or similar commercial operations role
  • Bachelor’s degree or equivalent education in Business, IT, Engineering, or related field preferred
  • Strong proficiency in Microsoft Office applications
  • Experience working with CRM tools, with Salesforce experience preferred
  • Proven ability to collaborate effectively within cross-functional and extended sales teams
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management capabilities
  • Ability to prioritize tasks and perform in a fast-paced environment
  • High sense of urgency with strong attention to detail

Benefits

  • Highly competitive compensation package
  • Excellent benefits
  • Development opportunities
  • Supportive and inclusive environment

Job title

Senior Quote Desk Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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