Clientele and financial services agent providing specialized support for affluent clients at Desjardins. Maintaining relationships, managing financial transactions, and offering personalized advice to meet client needs.
Responsibilities
Provide personalized service and support to affluent and high-net-worth clients
Collaborate with advisors to identify and address clients' financial services needs
Maintain strong, long-term relationships with clients
Provide financial and transactional support
Prepare proposals for routine financial transactions and offer sales support
Recommend personalized solutions to foster business development
Manage client files, open accounts, and follow up on client requests
Inform clients about digital solutions and enable them to use Desjardins' digital services
Requirements
College diploma (Attestation of Collegial Studies)
Minimum of three years of relevant experience
Mutual Fund Representative certification — Autorité des marchés financiers (AMF)
Fluency in French required
Knowledge of financial documents used in wealth management
Familiarity with Desjardins products and services and competitor offerings
Experience integrating financial data into systems
Knowledge of regulations governing the distribution of financial products and services
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