Member/client service advisor focusing on sales and relationship management in hybrid work locations of Canada. Engaging clients through tailored solutions and maintaining service quality.
Responsibilities
Solicit, develop and maintain business relationships with members and clients
Provide customer service and sell specialized products and services through multiple distribution channels
Establish an advisory relationship by identifying current and potential needs and support client retention
Advise members and clients on specialized products and services and ensure their satisfaction
Review client needs and collect and analyze relevant data
Handle requests and follow up as needed
Assist members and clients by listening to their needs and proposing personalized solutions
Help identify your unit’s operational risks and opportunities for improvement
Stay current with the latest standards, products and services in your field.
Requirements
College diploma in a related field
A minimum of one year of relevant experience
Knowledge of French is required
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan providing predictable, stable retirement income
Group insurance, including telemedicine
Reimbursement for health and wellness expenses and telework equipment
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