Account Supervisor at advertising agency providing strategic leadership and client management. Overseeing project execution while ensuring financial health and building client relationships.
About the role
- Business Account Manager maintaining relationships with struggling clients for major business accounts. Analyzing client files and establishing strategies to ensure satisfaction and profitability at Desjardins.
Responsibilities
- Maintain lasting, personal business relationships with clients to promote services
- Analyze the files of struggling clients and meet with practitioners to establish a turnaround or collections strategy.
- Determine a course of action and negotiate terms
- Manage accounts by serving as the link between clients and the organization and ensuring that clients have the products and services they need, are using them correctly, and are satisfied with them.
- Identify and analyze member/client needs and recommend strategies and solutions to achieve objectives
- Prepare integrated service offers that balance member/client satisfaction, profitability and risk.
- Negotiate terms
Requirements
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Knowledge of French is required
- Communicates effectively
- Drive results
- Interpersonal Savvy
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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