Account Manager responsible for driving sales growth for Graco products in California. Engage with customers, analyze market trends, and enhance sales strategies across channels.
About the role
- Account Manager managing influencer campaigns for clients within a creative agency. Responsible for translation of briefs into actionable plans and overseeing campaign execution.
Responsibilities
- Act as a key point of contact for clients on assigned accounts, ensuring smooth communication and delivery.
- Translate client briefs into clear internal briefs and production plans.
- Support the Account Director in managing campaign execution, including timelines, budgets, KPIs, and reporting, resource, production process and set-up and spend management.
- Responsible for creator communications, invoicing and Input and manage data in influencer management tools (e.g., CreatorIQ®).
- Monitor project deadlines and budgets, flagging any risks or changes.
- Sourcing diverse talent and managing logistics and third party providers to compiling reports.
- Acts as a runner on shoots where necessary.
- Lead campaign kick-offs, status updates, and post-campaign analysis.
- Maintain central documentation and admin accuracy.
- Manage assigned projects end-to-end, including shoot production, third-party contracting, and delivery.
- Organise and host pre-production meetings and ensure all stakeholders are aligned and accountable.
- Collaborate with internal teams (Creative, Strategy, Paid Media, Talent, Studio) to ensure quality and consistency.
- Write and maintain project documentation including timelines, trackers, WIPs, and reconciliation reports.
- Support with social media management, content planning, talent briefing, and asset delivery.
- Support with budget tracking, revenue reconciliation, and financial reporting.
- Identify and manage scope creep and incremental revenue opportunities.
- Work with the Account Director, Business Director and Production Director to cost additional campaigns or scope changes.
- Support the Account Director in delegating work to Account Executives and mentoring junior team members.
- Contribute to a collaborative, high-performing team culture aligned with agency values.
- Assist with onboarding new team members and upskilling on best practices.
- Support pitch development for new business opportunities.
- Stay informed on social media trends, platform updates, and industry best practices.
Requirements
- 2-3+ years of experience in client services or project management within a social, digital, or creative agency.
- Strong understanding of social media platforms, influencer marketing, and content production.
- Proven ability to manage multiple projects simultaneously with precision and attention to detail.
- Confident communicator with excellent presentation and interpersonal skills.
- Commercially minded with experience managing budgets, scopes, and financial documentation.
- Highly organised, self-motivated, and proactive in identifying opportunities and solving problems.
- Proficient in Keynote, Excel, Google Sheets, Slack, Ziflow, and project management and estimation tools.
- A collaborative team player with a positive, can-do attitude and a passion for social media.
Benefits
- Dynamic working: To keep that work-life harmony in check, we're flexible on where and when you work
- Private medical insurance: To keep you fighting fit and give you and your family peace of mind.
- Income protection: We know it feels good to be covered, just in case.
- Calm Subscription: Now more than ever, it’s important to mind your mind!
- 25 days annual leave: This increases to 27 days after three years with us, and then increases every subsequent year up to a max. of 30 days
- Christmas closure: No need to save holiday days for the Christmas closure period. It's on us!
- Birthdays off: One extra day to celebrate your big day
- Summer hours: Between June and Aug we finish at 15.00 every Friday.
- Online coaching and mental health support: Unlimited via OpenUp
- Remote Working: Work abroad for up to one month a year.
- Performance & Salary: Reviewed twice a year for everyone.
Job title
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Experience level
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Degree requirement
Location requirements
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