ServiceNow Senior Architect at OCT Consulting shaping technology solutions for federal clients. Leading design, implementation, and customization of ServiceNow solutions to meet operational needs.
About the role
- ServiceNow Consultant utilizing web development expertise to enhance IT solutions at Deloitte. Collaborate in Agile teams to optimize performance across the enterprise.
Responsibilities
- Utilize existing web development expertise to configure ServiceNow applications, including UI components, workflows, and business rules.
- Apply JavaScript, GlideScript, and REST/SOAP APIs to develop functionality, integrate with external systems, and automate processes.
- Use Service Portal, AngularJS, and modern front-end frameworks to enhance user experience and build dynamic interfaces.
- Understand ServiceNow’s database structure, optimize queries, and ensure efficient performance in application development.
- Collaborate in Agile teams, participate in sprints, and contribute to end-to-end ServiceNow solution delivery.
Requirements
- Bachelor’s degree in Software Engineering, Information Technology, or a related field (or equivalent practical experience).
- At least 2 years of relevant experience in web development, software engineering, or a similar technical role.
- Strong portfolio of work demonstrating experience in front-end and/or back-end development.
- Recent graduates may apply if they can showcase relevant projects.
- Willing to be part of the ServiceNow team.
- Strong JavaScript & Web Development Skills – Proficiency in JavaScript, including ES5, and experience with front-end frameworks (e.g., Angular, React) for UI development.
- Understanding of ServiceNow Architecture – Basic knowledge of ServiceNow’s data model, tables, and platform capabilities or willingness to quickly upskill through hands-on learning.
- API & Integration Experience – Familiarity with REST/SOAP APIs, JSON, and authentication methods (OAuth, SAML) for integrating ServiceNow with external systems.
- Ability to leverage Generative AI (GenAI) to accelerate development, troubleshooting, and learning within the ServiceNow ecosystem.
- Problem-Solving & Debugging Skills – Ability to analyze, troubleshoot, and optimize code, ensuring efficient and scalable ServiceNow implementations.
- Agile & Collaborative Mindset – Experience working in Agile development environments, collaborating with teams, and adapting to fast-paced project requirements.
Benefits
- Rewards platform – your hard work won't go unnoticed at Deloitte!
- Training and development - at Deloitte we believe in investing in our best assets, the people!
- You will have access to world class training and funding towards industry and other professional certifications.
- Receive support and mentoring to progress your career.
- You will have access to mentors and coaches who will help you pave a path for career progression.
- Benefits effective upon hiring including paid time off and holidays, health, and life insurance!
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