Vendor Management Support collaborating with suppliers and stakeholders for effective qualification processes. Involved in documentation review, KPI management, and reporting in dynamic international context.
About the role
- Vendor / Category Manager for Deliveroo's 24/7 supermarket, managing vendor relationships and category performance in Dubai. Key role in shaping category strategy through sourcing, pricing, and promotional activities.
Responsibilities
- Support the Vendor Management Lead in selecting a great range of products and set pricing, as per selection and pricing principles and in line with the Deliveroo Hop CVP;
- Ensure the right SKUs are nominated for effective and efficient promotional campaigns and events;
- Monitoring SKU performance and optimising the range;
- Deep dive category performance vs plan and define and execute plans to drive improvement and sustainable growth;
- Develop and manage relationships with local and international grocery suppliers;
- Negotiate contracts and agreements with vendors to ensure favourable terms and service levels;
- Analyse vendor performance and take corrective actions to improve service and quality.
- Manage vendor compliance and ensure adherence to regulatory requirements.
- Work closely with the in-stock team to source new products and maintain inventory levels.
- Resolve vendor-related issues and disputes and escalations including invoice, payment and account reconciliation with the vendors.
- Monitor market trends and competitor activities to identify new vendor & range opportunities.
- Drive media spend with vendors on the platform to promote products and enhance visibility.
Requirements
- 3+ years experience in vendor/category management or buying function (grocery experience would be a benefit but not requirement);
- An analytical and problem-solving mindset used to evaluate vendor and category performance and identify areas for improvement.
- Good negotiation skills and the ability to build strong partnerships with vendors;
- Strong communication and interpersonal skills to collaborate with internal teams and resolve vendor-related issues.
- Ability to work in a fast-paced, ambiguous environment and adapt to changing market dynamics;
- A proactive and results-driven approach to vendor management and procurement;
- Good knowledge of working on spreadsheets (Excel / Gsheets).
- Experience in international FMCG sourcing and sourcing of fresh categories to cater to diversity of offerings is a bonus.
- Knowledge of BI and data analytic tools like SQL, Tableau, Power BI, etc would be an added advantage.
Benefits
- At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Job title
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Degree requirement
No Education Requirement
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