Hybrid Vendor, Category Manager

at Deliveroo

• Job title: Vendor, Category Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: SQL, Tableau
• Location requirements: Hybrid, Dubai, United Arab Emirates

About the role

• Vendor / Category Manager for Deliveroo's 24/7 supermarket, managing vendor relationships and category performance in Dubai. Key role in shaping category strategy through sourcing, pricing, and promotional activities.

Responsibilities

• Support the Vendor Management Lead in selecting a great range of products and set pricing, as per selection and pricing principles and in line with the Deliveroo Hop CVP;
• Ensure the right SKUs are nominated for effective and efficient promotional campaigns and events;
• Monitoring SKU performance and optimising the range;
• Deep dive category performance vs plan and define and execute plans to drive improvement and sustainable growth;
• Develop and manage relationships with local and international grocery suppliers;
• Negotiate contracts and agreements with vendors to ensure favourable terms and service levels;
• Analyse vendor performance and take corrective actions to improve service and quality.
• Manage vendor compliance and ensure adherence to regulatory requirements.
• Work closely with the in-stock team to source new products and maintain inventory levels.
• Resolve vendor-related issues and disputes and escalations including invoice, payment and account reconciliation with the vendors.
• Monitor market trends and competitor activities to identify new vendor & range opportunities.
• Drive media spend with vendors on the platform to promote products and enhance visibility.

Requirements

• 3+ years experience in vendor/category management or buying function (grocery experience would be a benefit but not requirement);
• An analytical and problem-solving mindset used to evaluate vendor and category performance and identify areas for improvement.
• Good negotiation skills and the ability to build strong partnerships with vendors;
• Strong communication and interpersonal skills to collaborate with internal teams and resolve vendor-related issues.
• Ability to work in a fast-paced, ambiguous environment and adapt to changing market dynamics;
• A proactive and results-driven approach to vendor management and procurement;
• Good knowledge of working on spreadsheets (Excel / Gsheets).
• Experience in international FMCG sourcing and sourcing of fresh categories to cater to diversity of offerings is a bonus.
• Knowledge of BI and data analytic tools like SQL, Tableau, Power BI, etc would be an added advantage.

Benefits

• At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.