Operations & Performance Enablement Manager overseeing project management and onboarding processes for cross - functional initiatives. Responsible for maintaining operations clarity and efficiency through leadership support and technology use.
About the role
- Tech Admin Specialist supporting efficient processing of incoming faxes and maintaining user accounts in DaVita Guest Services. Critical interaction with care coordination tools for patient care.
Responsibilities
- Support both the Admissions and Patient Concierge teams
- Ensure the efficient processing and routing of incoming faxes
- Maintain user accounts and manage facility data across various systems
- Interact with multiple care coordination tools (CCTs) and DaVita systems
- Take ownership of incoming faxes by evaluating and validating route paths
- Manage user accounts for various CCT systems
- Provide email and phone support for the DaVita Physician Portal (DPP)
- Assist with new account creation, password resets, and administrative account approvals
Requirements
- DaVita Guest Services (DGS) experience strongly preferred
- Strong documentation skills and a commitment to adhering to compliance protocols
- Effective planning and time management abilities
- The ability to multitask and manage multiple systems and workflows simultaneously
- Excellent verbal and written communication skills.
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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