Service Designer at Vodafone leading design and delivery of end - to - end experiences for products and services through collaboration with cross - functional teams.
About the role
- Clinical Services Manager supporting clinics by enhancing safety and operational readiness. Leading coaching and compliance efforts to improve clinical outcomes across healthcare facilities.
Responsibilities
- Support clinics through immediate response to adverse events and CMS surveys
- Completing safety snapshots (internal audits)
- Coaching teams on quality improvement plans and governance processes
- Provide onsite support for CMS surveys and other regulatory inspections
- Conduct deep dive coaching and upskilling sessions with clinic team members
- Attend and actively participate in meetings
- Provide coaching to struggling teams and visiting facilities in person as needed
- Complete action plans with team members
- Collaborate with leadership to align on priority clinics not meeting goals
- Work with teams to remove barriers to performance improvement through root cause analysis and coaching
- Provide clinical outlier support by focusing on hospitalizations and quality
- Perform other duties as assigned.
Requirements
- Education to commensurate with RN license or status as a Registered Dietitian
- Minimum 2 years (3 yrs. Preferred) Nephrology Experience
- Experience leading clinical function or managing nurses
- Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms
- Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively
- Bachelor’s degree in associated field preferred
- Experience in CQI methodology and techniques
- Basic understanding of state and federal regulations and requirements
- Required: Current license as RN in state of practice (TX)
- Current driver’s license, reliable transportation, and vehicle insurance in the state of residence.
- Preferred: Current CPR certification CNN or CSN, Bonet Certification within 2 years of employment.
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Job title
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Not specified
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