Account Manager providing ongoing support and technical assistance to customers in Thailand. Ensuring timely delivery of products and developing long-term relationships with clients.
Responsibilities
Provide support and technical assistance to customers
Manage projects to carry out customers goals while meeting company goals
Coordinate with the sales team, technical team, and other related departments working on the same account to ensure consistent service
Gather information and keep the customers updated regarding the work process and operation
Make sure that our customers receive requested products or services in a timely fashion
Develop and maintain long term relationships with customers
Identifies opportunities to grow business with existing customers
Requirements
At least 1 year of experience in Account Manager or related roles
Experience in IT or Data business industry is preferred
Proven ability to retain and develop good relationships with customers
Strong interpersonal and communication skills
Proficient in problem-solving, organisational, and time management.
A quick-learner with the ability to work in a fast-paced and dynamic environment.
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