Account Representative responsible for maximizing sales of lift trucks and Crown Insite products. Seeking to enhance business relationships and sales strategies in a specified territory.
About the role
- IT-Account Manager developing long-term relationships with customers and enhancing collaboration at DATAGROUP. Responsible for overseeing SLAs, KPIs, and fostering customer satisfaction.
Responsibilities
- You take full ownership of our existing customers and develop the relationship for the long term
- Monitor SLAs and KPIs for our customers
- You support customers in using our solutions and services so they deliver real value in their day-to-day operations
- You strategically grow existing accounts and generate new revenue opportunities through cross-selling and upselling
- You conduct regular business reviews, set shared goals and drive their implementation
- You bring customer insights into the teams to support continuous improvement of our offerings
- You identify challenges early and find pragmatic solutions to ensure customer satisfaction
Requirements
- You have proven experience in direct customer-facing roles — ideally in Account Management or Customer Success Management
- You can convey complex information clearly and empathetically and build trust-based, equal-footing dialogues
- You organize yourself efficiently, think in a structured way, and have a clear sense of priorities
- You quickly understand what matters to customers and find ways to support their objectives
- You are confident using CRM systems, familiar with Office365 tools, open to new technologies, and ideally hold a certification in Customer Success Management
Benefits
- Flexible working hours and the option to work remotely for an optimal work–life balance
- 30 days of vacation per year and additional days off on 24/12 and 31/12/2025
- Annual salary and bonus review, employer-funded company pension plan
- Flat hierarchies, first-name culture and short decision-making processes
- Latest hardware: MacBook or Windows laptop and an iPhone with Dual SIM
- Permanent employment contract at a future-oriented IT company
- Individual development support via our career framework, curated training catalog & regular development discussions
- Configurable company car for private use — electric vehicles available
- State-of-the-art offices with ergonomic furnishings in a central location with direct access to bus & rail
- Free parking in immediate vicinity
- Subsidy towards a JobRad lease (company bicycle)
- Mainz 05 stadium experience, summer party, bowling, online quiz & more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Representative responsible for maximizing sales of lift trucks and related products in specified territory. Developing accounts and business relationships while consulting and problem - solving.
Account Representative driving sales of lift trucks and Crown Insite products within a territory. Developing business relationships and conducting sales presentations to meet objectives.
Senior Account Manager at Verizon responsible for delivering solutions to government agencies. Focused on growing sales through strategic networking and by understanding customer needs.
Floating Senior Account Manager handling sales territory needs for Verizon. Delivering innovative business solutions and consulting with customers to drive revenue and solve challenges.
Account Manager providing innovative financing solutions for medium - sized organizations in real estate and commercial sectors. Building strong relationships and staying abreast of financing trends.
Account Manager at Infobip responsible for growing, retaining, and ensuring success of Tier 1 customers. Focusing on customer advocacy and internal coordination for performance metrics and optimal satisfaction.
Account Manager supporting international clients and digital gaming products for iLotto. Training provided with no prior experience required in a collaborative, supportive environment.
Partnership Director acquiring and managing partnerships with world - class digital agencies and consultancies. Fostering success in the Insider One Partner Network from the Madrid office.
Executive Director managing Fixed Income Sales at Morgan Stanley Investment Management. Responsible for cultivating high - value relationships and driving revenue growth within institutional clients.