Experience Designer enhancing employee digital experiences at Danfoss with user research and AI insights in a hybrid work environment.
Responsibilities
To conduct foundational research that uncovers employee needs and pain points.
To partner with data science teams to integrate quantitative data and leverage AI-powered analytics for predictive insights.
You will synthesize complex qualitative and quantitative data into actionable recommendations that influence strategic priorities.
To collaborate with cross-functional teams to co-design holistic, end-to-end solutions that integrate accessibility, ethical AI, and in-flow enablement.
You will drive outcome-focused initiatives that improve the digital employee journey and ensure seamless adoption.
To contribute to a future-ready DEX strategy that anticipates technological shifts and evolving work patterns.
You will pioneer new research methodologies for AI-powered systems and complex digital ecosystems, and help define and measure success through OKRs and advanced experience scorecards (e.g., Net Friction Score, Time-to-Proficiency, Predictive Success Metrics).
To establish robust feedback loops and leverage analytics for continuous optimization of the employee experience.
You will act as a key contributor to the CoE’s playbooks and craft excellence initiatives, championing a culture of user-centricity.
Requirements
Deep UX research expertise and a strong sense of user empathy.
Background in experience design, accessibility, and behavior-driven enablement.
Ability to translate complex data into strategic recommendations in partnership with technical experts.
Strategic and consultative mindset with strong influencing skills without direct authority.
Agile, adaptable, and collaborative in outcome-driven environments.
Strong English communication skills (spoken and written).
Bonus Points If You Have: Experience with AI-driven personalization, predictive analytics, or machine learning concepts.
Knowledge of privacy-by-design and responsible AI principles.
Benefits
We promote from within and support your learning with mentoring, training, and access to global opportunities.
You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance.
Your well-being matters to us.
We strive to create an inclusive work environment where people of all backgrounds are respected and valued for who they are.
You’ll receive benefits on top of your salary. More detailed information shall be provided during the recruitment process.
Job title
Experience Designer – Strategic UX Researcher, Digital Experience Specialist
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