Store Manager leading a team at Specsavers in Mill Hill. Ensuring excellent customer experience and team empowerment while achieving business objectives.
About the role
- Quality Manager responsible for customer satisfaction, departmental goals, and reports at automotive supplier in Louisville, KY.
Responsibilities
- Represent the Voice of the Customer by Coordinating, Managing, and Facilitating the Quality Department to achieve 'Ultimate Customer Satisfaction'.
- Establish, organize, and implement department goals and objectives.
- Maintain and submit Louisville Plant consolidated month end reports (Plant External PPM report, Quality Issues, Scorecard, Supplier Top 5, Supplier Performance Feedback System Reports).
- Participate in, sometimes champion, Internal and Preventative CAR’s and perform root cause analysis with action plan implementation.
- Participate and support in Continuous Improvement Activities (Kaizen, Lean, Six Sigma, Black Belt, and ITS programs) and Idea Program.
- Monitor of all customer Quality related web sites for compliance and current requirements.
- Develop and maintain Procedural systems in accordance with TS16949 and Customer Specific Requirements.
- Maintain and manage a trained qualified capable quality staff able to execute the quality processes, procedures, and responsibilities of the quality operating system.
Requirements
- Bachelors Degree preferred
- 5 + years’ experience in Quality Discipline Management
- Supervisor experience
- Automotive component supplier manufacturing experience preferred
- Program management experience
- Proficient in TS16949, AIAG, and Customer Specific requirements
- Proficient in Blueprint Reading, Specification Reading, and Measurements
- Proficient in capability studies, Gauge R&R studies, SPC, and GD&T
Benefits
- Health insurance
- Retirement plans
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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