Customer Service Technician providing exceptional client support in aviation services in Quebec. Involves administrative support, order management, and teamwork in a hybrid environment.
About the role
- Solutions Sales Specialist driving revenue growth for telecom client in Hybrid IT and Managed Services. Engaging with customers to identify, qualify, and close solution-led opportunities.
Responsibilities
- Own end-to-end opportunity qualification, solution shaping, and pricing governance from lead to closure
- Drive managed services sales pipeline across network, cloud, and cybersecurity domains
- Maintain strong vendor and partner alignment
- Ensure forecast accuracy, documentation, and internal approval compliance
- Uphold customer experience across presales, proposal, and handover phases
- Engage customers to understand business objectives, challenges, and technical requirements
- Develop BoMs, commercials, and service scope with presales and vendors
- Coordinate with SalesOps, Finance, Legal, Bid Management, and Delivery teams
- Work with vendors to secure competitive pricing and deal protection
- Support contract reviews and structured handover to delivery teams
- Maintain disciplined pipeline management in Salesforce
- Identify upsell and cross-sell opportunities
Requirements
- Diploma or Degree in IT or related discipline
- 3–5 years experience in solution sales or presales
- Exposure to enterprise networking and managed services
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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