Senior Case Manager resolving technical and non - technical issues related to Expereo's services through customer liaison. Continuously optimizing processes for exceptional customer service.
About the role
- Senior Manager on the Enterprise Strategy team shaping strategy for Aetna at CVS Health. Engaging with senior executives to drive growth and organizational differentiation.
Responsibilities
- Leads formulation, preparation and communication of strategic and operational business plans
- Contributes to cross-functional strategic projects executed in partnership with senior leadership
- Leads research associated with business issues and plan formulation, including development of business cases
- Effectively facilitates meetings and strategic workshops, including preparation and driving tangible outcomes
- Stimulates strategic thinking in support of business direction
Requirements
- Minimum of 7 years of work experience, preferably in consulting, investment banking, healthcare strategy or operations role in an analytical environment
- Strong analytical skills and business acumen with a focus on payor landscape and trends
- Experience building and evaluating financial models and quickly developing executive-level presentations and support material to successfully implement strategy
- Ability to identify, structure and solve business problems
- Excellent interpersonal, organizational, written, and oral communication and presentation skills
- Demonstrated experience developing analysis, presentations and support material to successfully drive decisions and strategy implementation
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Job title
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Location requirements
Case Manager responsible for resolving technical and non - technical issues related to Expereo’s services. Collaborating with customers and local providers to enhance customer experience.
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