Hybrid Executive Director, Sales and Account Management – Public Sector, Labor, Keystone, Capital Markets

at CVS Health

• Job title: Executive Director, Sales and Account Management – Public Sector, Labor, Keystone, Capital Markets
• Job type: Full Time
• Experience level: Lead
• Salary: $120,800 - $265,914 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Executive Director managing sales and account teams for Public Sector & Labor. Driving growth and profitability across Keystone and Capital markets at CVS Health.

Responsibilities

• Leads and develops a high-performing team of sales and client management professionals responsible for growing and retaining Public Sector & Labor customers across PA, DE, WV, MD, DC, and VA
• Establishes and executes operational strategies and performance metrics aligned with company, segment, regional, and market objectives
• Defines and drives the long-term strategic direction for assigned departments to support sustainable growth and profitability
• Partners with senior business leaders to develop and execute business strategies and key initiatives that deliver sales growth, membership gains, retention, and financial performance
• Drives results through strong cross-functional collaboration with Sales, Service, Product Development, and Marketing, resolving complex and strategic business challenges
• Leverages knowledge of the competitive landscape, regulatory environment, and market dynamics to anticipate and address emerging customer and market needs
• Builds and maintains strong relationships with key stakeholders, including producers, plan sponsors, providers, customers, and regulatory agencies
• Influences financial performance by identifying key drivers of the financial plan and proactively aligning strategies with economic, industry, and marketplace trends
• Contributes to market and segment compensation strategies to optimize sales performance, member retention, and earnings outcomes
• Recruits, retains, and develops a diverse workforce through active mentoring, coaching, and ensuring access to tools and resources
• Aligns people, budget, and operational resources to achieve key performance metrics and strategic priorities
• Collaborates with other business segments on sales, distribution, compensation, and resource allocation strategies
• Leads and participates in strategic initiatives that impact the segment’s financial results and long-term objectives
• Negotiates internally to ensure appropriate resourcing and alignment across business areas
• Ensures compliance with Aetna policies while exercising sound judgment to approve exceptions aligned with business needs
• Analyzes competitive market conditions to inform pricing, underwriting, product development, service approaches, and sales strategies
• Communicates effectively with internal and external stakeholders, both in person and virtually; travel may be required
• Contributes to enterprise-wide performance and models collaboration across departments and teams.

Requirements

• 12+ years of sales and account management experience with demonstrated leadership in sales strategy development and execution
• 5+ years of sales management experience and proven track record of building a successful team
• Direct and broker sales experience
• Experience leading sales and account management teams who serve Public Sector & Labor customers preferred
• Licensure as required by state
• Exceptional executive‑level communication and presentation skills
• Demonstrated ability to manage multiple complex initiatives simultaneously
• Must reside within the states of the territory (or a nearby state).

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings
• Tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• Benefit solutions that address different needs and preferences including paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access and many other benefits depending on eligibility.