About the role

  • Sr. Manager of Strategic Operations at CVS Health, driving operational excellence and strategic initiatives across the organization. Collaborating with leadership to enhance communication and team effectiveness.

Responsibilities

  • Collaborate with leadership to develop a multi-year technology strategy aligned with business unit goals.
  • Translate high-level strategic goals into actionable roadmaps and initiatives, ensuring alignment across teams.
  • Serve as a liaison for cross-functional teams to enhance collaboration and operational excellence.
  • Monitor and report on the progress of strategic initiatives, holding teams accountable for results.
  • Establish scalable processes, systems, and workflows to improve operational efficiency within the organization.
  • Facilitate program governance, tracking status, resolving issues, and escalating concerns, as necessary.
  • Drive communications strategies to articulate priorities, progress, and impact to both internal and external stakeholders.
  • Design and implement initiatives to enhance employee engagement, retention, and professional development.
  • Create and present executive communications and documentation.

Requirements

  • 7-10 years of relevant work experience
  • 5+ years of experience in healthcare, insurance, and/or consulting or related industries.
  • 5+ years of experience in executive communications strategy within technology, health insurance or related industries.
  • 5+ years of experience in strategic planning, operational leadership, and program execution within a technology organization.
  • Experience as a lead for development and implementation of a thought leadership communications strategy to enhance brand reputation.
  • 2+ years of experience collaborating with stakeholders and vendors
  • Ability to influence and lead without direct authority.
  • Ability to travel up to 10% as needed.

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Job title

Chief of Staff

Job type

Experience level

Lead

Salary

$82,940 - $182,549 per year

Degree requirement

Bachelor's Degree

Location requirements

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