Project Manager leading customer service projects at KommWis GmbH in Mainz. Responsible for project planning, stakeholder management, and project completion on time.
About the role
- Property Manager overseeing multifamily community operations in Santa Fe, New Mexico. Responsible for team management, budget control, and resident satisfaction.
Responsibilities
- Ensuring the smooth running of our community in a fast-paced environment.
- Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
- Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
- Complete lease/renewal paperwork to ensure completion to company standards.
- Track and evaluate advertising, and all client traffic.
- Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
- Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
- Leading by example.
- Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
- Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
- Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
- Maintain residents' files in accordance with company's standards.
- Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
- Manage and maintain all aspects of overall community budget and finances.
- Work with leasing staff to ensure that leasing/marketing goals are being met.
Requirements
- Bachelor’s Degree preferred
- Real Estate License preferred
- 3+ years of Property Management experience
- Prior experience supporting a Class A+ property
- 3+ years of Management experience
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life insurance
- Disability insurance
- Paid time off
- Unpaid time away from work
Job title
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Experience level
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