Account Manager driving expansion revenue and managing customer relationships for Apollo.io's SMB segment. Collaborate with teams to ensure customer success and maximize account value in a hybrid role.
About the role
- Onboard clients and develop high-performing PPC campaigns for their digital marketing needs. This Junior Account Manager role is hybrid and requires German and English language skills.
Responsibilities
- Serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
- Make outbound customer calls to promote and sell services.
- Detect and understand customer’s objectives and offer adapted solutions for their needs.
- Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
- Be responsible for increasing spend and campaign´s upselling.
- Create, maintain, and update a customer database with complete information.
- Handle a high volume of potential clients daily through phone calls.
Requirements
- BA/BS degree (MA/MSc in Marketing or Communications preferred)
- Language skills: C2 level of German and English.
- 2 years experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
- Demonstrated ability to work independently and consistently deliver impactful results.
- Strong experience managing customer relationships and improving CRM systems for business outcomes.
- Regularly integrates AI tools into workflows and interprets insights to personalize outreach.
- Excellent communication skills, able to clearly and persuasively explain complex ideas to diverse audiences.
- Thrives in a goal-oriented environment and contributes actively to team success.
- Strong written and verbal presentation skills.
- Self-motivated and proactive, with a confident and determined mindset.
- Works independently while actively collaborating with team members.
- Solid business acumen with the ability to analyze market trends and support strategic decisions.
- Skilled in conducting competitor analysis and identifying market trends to inform strategic positioning.
- Strong customer focus and commitment to delivering high-quality experiences.
Benefits
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
- Relocation Support
- Private Health Insurance.
- Continuous skill development and certifications.
- Clear career growth opportunities supported by coaches and a motivating team environment.
- Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
- Prime office location at the World Trade Center, Barcelona, surrounded by the sea.
Job title
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