Senior Manager responsible for product management and strategy in customer services at Capital One. Driving innovation through technology and leading cross - functional teams for enhanced customer experience.
About the role
- Klantenservice specialist voor een toonaangevend techbedrijf, werken in Athene. Klantcontact via telefoon, email en chat, met mogelijkheid tot remote werken.
Responsibilities
- Eerste aanspreekpunt voor klanten via telefoon, e-mail en chat
- Werken vanuit het moderne kantoor in Athene of volledig vanuit huis
Requirements
- Vloeiend Nederlands (gesproken & geschreven)
- Engels minimaal B2
- Basis computervaardigheden
- Klantgerichte houding en goede communicatieve skills
- Bereidheid om naar Athene te verhuizen en deze maand te starten
Benefits
- Prestatiebonus: +10-15% per maand
- Wettelijke toeslagen: Nachturen (22:00-06:00): +25% op basisuurloon
- Zondagen & feestdagen: +75% op basisuurloon
- Flexibele roterende shifts met 2 vrije dagen per week
- Relocatiepakket: Vliegticket (binnen de EU), 2 weken hotelaccommodatie, Airport pickup, Makelaarskosten gedekt, Hulp bij woning zoeken
- Extra expat support: Assistentie bij papierwerk, bankrekening en verzekering
- Betaalde training door gecertificeerde trainers
- Doorgroeimogelijkheden tot teamleider of supervisor binnen een internationaal team
- Gratis Griekse lessen om je snel thuis te voelen
- Extra privé voordelen bovenop de standaard publieke ziektekostenverzekering
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Senior Associate Product Manager at Capital One driving strategy and development of innovative customer experiences. Collaborating with tech, design, and data teams in an agile environment.
Customer Service student position at HEIMPLANET, a company specializing in high - quality outdoor products. Engage with customers, answer inquiries, and assist with product repairs and documentation.
Sales Support Specialist ensuring accurate contract management and trade spend accruals for Nestlé's operations. Collaborating with sales, finance, and operations teams to optimize business performance.
Customer Experience Manager delivering world class service and achieving sales goals in retail. Responsible for maintaining operational efficiencies and inspiring high - performing teams.
Personal Lines Customer Service Coordinator performing insurance policy processing at Greylock Insurance Agency. Assisting Account Managers and ensuring customer satisfaction with policy retention.
Customer Service Representative for Auto Claims provide valuable introduction to insurance claims at Intact. Handling inbound claims calls and documentation in a dynamic call center environment.
Managing Director leading global strategy for client experience & advisor support in Wealth Custody. Driving innovative solutions and ensuring exceptional service through diverse wealth management offerings.
Customer Service Representative providing technical support through phone, email, and chat. Responding to customer inquiries and troubleshooting issues while maintaining customer satisfaction.
Customer Service Claims Representative providing support for auto insurance claims at USAA. Documenting claims and assisting members with the claims process in a high - volume contact center environment.