Team Lead at Crocs managing retail operations and enhancing customer experiences. Delivering service excellence and assisting in team activities within the store environment.
Responsibilities
Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
Actively champion a positive team culture by sharing ideas, feedback, and concerns
Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations
Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals
Manage day-to-day team activities within your assigned area
Requirements
Must be 18 years or older
2-3 years of retail experience with a preference for candidates with prior store leadership roles
Flexibility in the work schedule, including nights, weekends, holidays and extended hours
Desire to succeed in a high growth, fast-paced retail environment
Ability to move merchandise with appropriate equipment to and from backroom and sales floor
Ability to place and arrange items on all shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
Ability to stand, walk, kneel, or balance for a duration of time
Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer
Benefits
medical, dental, and vision coverage
life and AD&D
short and long-term disability coverage
paid time off
employee assistance
participation in a 401k program that includes company match
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