Customer Service Representative at Michelin managing customer payments and orders. Assisting clients and resolving billing issues with constant communication.
About the role
- Customer Service Representative at Crash Champions handling customer inquiries and administrative tasks. Managing communications and providing clerical support to the General Managers and Service Advisors.
Responsibilities
- Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner
- Clean workspace, this is the first point of contact our customers have with our facility
- Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department
- Provide clerical and administrative support to the General Managers and Service Advisors
- Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements
- Perform other related duties as assigned
Requirements
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily
- Attentiveness and patience
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service Representative at Crash Champions providing customer support and administrative assistance. Managing calls, correspondence, and customer service relations in a professional environment.
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