Commission Analyst handling commission calculations and education for global sales teams. Collaborating with other teams to maintain commission tools and processes for accuracy.
About the role
- Coordinate air import operations ensuring compliance and communication at Craft. Act as a liaison between clients and partners in international trade.
Responsibilities
- Coordinate air import operations from cargo receipt at destination to final delivery.
- Act as a liaison between clients, the commercial team and partners, ensuring alignment and prompt communication.
- Monitor deadlines, shipment statuses and compliance of operational processes.
- Anticipate risks, propose solutions and support incident resolution.
- Ensure compliance with SLAs and accurate updating of information in internal systems.
- Contribute to continuous improvement of service and operational processes.
Requirements
- Bachelor’s degree in Business Administration with an emphasis on International Trade, International Relations or related fields;
- Previous experience at a freight forwarder or in importing companies;
- Practical knowledge of Incoterms and customs legislation;
- Familiarity with Microsoft Office (especially Excel and Outlook);
- Good knowledge of international geography and logistics routes;
- Advanced English required — interaction with the USA;
- Intermediate Spanish (a plus);
Benefits
- Meal voucher
- Medical plan
- Dental plan
- Pharmacy partnership
- Totalpass
- Partnerships with Bluefit and Bodytech gym networks
- Support Program (psychological, financial, legal and nutritional assistance)
- Life insurance
- Childcare assistance
- Transportation voucher
- Learning platforms
- Partnerships with universities and language schools
- Partnership with SESC.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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