About the role

  • Manager overseeing Field Sales team at Cox Communications. Leading sales initiatives, coaching team members, and developing strategic relationships with authorized retailers.

Responsibilities

  • Supervise, train, develop and provide performance feedback to internal/contractor and vendors to achieve all sales and installation goals.
  • Serve as business consultant to local dealers to translate strategy into effective operational & sales tactics.
  • Develop and cultivate long-term relationships and serve as key point of contact with Authorized Retailers and National Retailer Management to maximize revenue growth and drive product penetrations.
  • Responsible for recruiting, hiring, and onboarding new internal/external contractor reports.
  • Provide individualized and ongoing in-field coaching and performance evaluations to ensure efficiency and productivity of all team members.
  • Maintain quality customer service and customer retention while serving as point of contact for escalated customer concerns.
  • Conduct meetings and regular store visits with direct/indirect and vendors, attend and participate in company meetings to remain current on all Cox product information and ensure compliance with all company policies.
  • Track and analyze daily activity reports to ensure productivity and contribute to the development of processes to improve efficiency.
  • Design and implement strategies to maximize sales; including but not limited to sales events, competitions, and incentives.
  • Conduct performance reviews for all direct reports and develop team members to promote career pathing and succession planning.
  • Communicate and support all current and upcoming sales, marketing plans/strategy and new initiatives to all direct reports and develop/manage sales contests and incentives.
  • Remain current on competitive intelligence and share data with direct reports and other key business partners.
  • May establish and leverage business alliances with key internal and external partners including but not limited to leasing staff to drive PSU growth.

Requirements

  • Minimum High School Diploma/GED and 5 years’ experience in a related field.
  • The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master’s degree and 1 year of experience; or a Ph.D and up to 1 year of experience.
  • Safe drivers needed; valid driver’s license required.
  • Preferred Recent experience in sales management.
  • Degree in related discipline (i.e., Marketing, Business, etc.).
  • Knowledge of local market with local contacts.
  • Experience in telecommunications industry desired.
  • Technical certifications in field desirable.
  • Experience using Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) in a work setting.
  • Excellent interpersonal, presentation and collaborative skills to work effectively with teams throughout organization.
  • State Licensing may be required to sell Home Security.

Benefits

  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Job title

Field Sales Manager

Job type

Experience level

Mid levelSenior

Salary

$60,000 - $90,000 per year

Degree requirement

High School Diploma

Location requirements

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