Manager overseeing Field Sales team at Cox Communications. Leading sales initiatives, coaching team members, and developing strategic relationships with authorized retailers.
Responsibilities
Supervise, train, develop and provide performance feedback to internal/contractor and vendors to achieve all sales and installation goals.
Serve as business consultant to local dealers to translate strategy into effective operational & sales tactics.
Develop and cultivate long-term relationships and serve as key point of contact with Authorized Retailers and National Retailer Management to maximize revenue growth and drive product penetrations.
Responsible for recruiting, hiring, and onboarding new internal/external contractor reports.
Provide individualized and ongoing in-field coaching and performance evaluations to ensure efficiency and productivity of all team members.
Maintain quality customer service and customer retention while serving as point of contact for escalated customer concerns.
Conduct meetings and regular store visits with direct/indirect and vendors, attend and participate in company meetings to remain current on all Cox product information and ensure compliance with all company policies.
Track and analyze daily activity reports to ensure productivity and contribute to the development of processes to improve efficiency.
Design and implement strategies to maximize sales; including but not limited to sales events, competitions, and incentives.
Conduct performance reviews for all direct reports and develop team members to promote career pathing and succession planning.
Communicate and support all current and upcoming sales, marketing plans/strategy and new initiatives to all direct reports and develop/manage sales contests and incentives.
Remain current on competitive intelligence and share data with direct reports and other key business partners.
May establish and leverage business alliances with key internal and external partners including but not limited to leasing staff to drive PSU growth.
Requirements
Minimum High School Diploma/GED and 5 years’ experience in a related field.
The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master’s degree and 1 year of experience; or a Ph.D and up to 1 year of experience.
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