Customer Service Representative providing support and expertise in design for online printing services. Engaging with US clients, resolving inquiries, and ensuring high satisfaction in Tunis.
About the role
- Business Support Specialist providing comprehensive support and guidance in IT-related areas at DSV. Coordinating projects and initiatives while fostering communication within the department.
Responsibilities
- Supporting Head of External Integration Services (EIS), ensuring well-functioning communication and collaboration with the organization
- This includes coordinating initiatives, supporting managers across EIS, establishing manager meetings
- Efficient and transparent interaction with key stakeholders
- Supporting colleagues from EIS and EIS management when they raise questions regarding day-to-day operations
- Facilitate and drive clear communication channels for ongoing initiatives within the department
- Collaborate with cross-functional teams to align on deadlines and dependencies
- Coordinate project timelines to ensure timely completion of initiatives
- Maintaining education materials
- Preparing reports and presentations
Requirements
- Excellent communication skills
- Showing initiative and ability to execute
- Proficiency in English (both written and oral)
- Planning, organisation and administrative skills
- Proficiency level in Microsoft Office (PowerPoint, Word, Excel, Visio)
- Working experience in global environment would be a plus
- Experience with the Agile methodology would be a plus
Benefits
- Employment based on an employment contract, along with a comprehensive benefits package
- Training and development programs, as well as access to an e-learning platform
- Onboarding program with the support of a dedicated Buddy
- Participation in an annual, company-wide integration event
- A work environment based on Scandinavian organizational culture
- Opportunities for growth through our internal program
- sharing the costs of sports activities
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- integration events
- corporate gym
- corporate sports team
- coffee / tea
- parking space for employees
- extra social benefits
- holiday funds
- christmas gifts
- employee referral program
- charity initiatives
- bicycle parking
- modern and ergonomic office
- yoga in the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Support travelers by providing information after booking tours and enhancing their experience before departure for EF Go Ahead Tours. Prioritize tasks efficiently under pressure with attention to detail and excellent customer service.
Digital Support Specialist at KCB group, providing leadership in support and improvement of digital channels. Handling upgrades, enhancements and ensuring system compliance and service excellence.
E - Mobility Service & Customer Experience Specialist in Milan for A2A Energia, focusing on electric mobility services and customer satisfaction.
Customer Service Representative liaising between customers and cross - functional teams for timely processing of RFQs. Building long - lasting customer relationships for an aircraft parts distributor.
Customer Experience Representative handling inbound customer calls related to underwriting and billing issues for AssuranceAmerica. Providing personalized support and problem - solving solutions in a fast - paced environment.
Customer Experience Agent managing customer inquiries at a digital finance company. Involves resolving issues, providing support, and maintaining customer relationships in Manchester.
Support Specialist assisting developers with account and billing questions at Replit. Collaborating with global teams to enhance user experience and product support.
Supervisor overseeing HCSC Customer Service team operations and performance. Coaching staff and ensuring alignment with strategic goals in a supportive environment.
Customer Service Department Manager ensuring legendary customer service experience at Uline. Empowering teams and improving daily operations in multiple Customer Service departments.