Customer Service Apprentice at Specsavers spending 13 months building skills in a paid role. Welcoming customers and providing style advice in a supportive environment.
About the role
- Teamleitung Vertrieb im Kundenservice verantwortlich für Servicequalität bei Sonepar in Darmstadt. Strategische & operative Führung des Innendienstteams zur Effizienzsteigerung und Kundenzufriedenheit.
Responsibilities
- Strategic and operational leadership of a customer service team
- Support in presenting services and solutions
- Responsible for preparing quotations, including pricing calculations
- Identify and capitalize on cross-selling opportunities
Requirements
- Experience in proactive and reactive sales and customer service
- Analytical and strategic thinking
- Strong negotiation skills with customers and suppliers
- Proficient in SAP, Microsoft Dynamics and Microsoft Office
- Leadership experience preferred
Benefits
- Commitment to excellent service quality and high customer satisfaction
- Modern IT tools to increase efficiency
- Both professional and disciplinary leadership responsibilities
- Employee development and career growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Apprentice at Specsavers providing exceptional customer service while learning and gaining experience within the optics retail industry.
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