Pharmaceutical Field Sales Representative driving demand through clinical selling and education to targeted Physicians. Establishing relationships with HCPs and achieving activity targets for Boehringer Ingelheim Pharmaceuticals.
About the role
- Inside Sales Representative responsible for customer satisfaction and order processing at Sonepar in Timmins. Engage with customers for sales opportunities and product support.
Responsibilities
- Responsible for developing and maintaining positive customer relationships.
- Ensure customer satisfaction with order taking, product, pricing, deliveries, and overall service.
- Contact current customers and identify new products and up-selling opportunities.
- Respond to and process incoming calls and orders.
- Open new accounts.
- Develop customer base and sales leads by making cold and warm calls.
- Enter orders into the system.
- Maintain knowledge base of current products and learn about new products.
- Identify products that customers require that may not be stocked and source them.
- Provide pricing quotations and follow up on quotes.
- Handle purchasing (direct orders).
- Counter sales (where applicable).
- Shipping & Receiving - verify orders daily and fill-in if the shipper/receiver is absent (where applicable).
- Handle credits/debits and returns as required.
- Provide basic technical support on products.
- Respond to inquiries and close orders.
Requirements
- High School Diploma required.
- Post Secondary courses in Sales and/or Marketing preferred.
- Knowledge of Microsoft Office required.
- 1-3 years related experience.
- Product knowledge or industry experience preferred.
Benefits
- Enjoy many employee benefits by applying online
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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