Inside Sales Representative responsible for developing customer relationships and ensuring satisfaction. Working for Ontario’s trusted electrical distributor with a focus on sales and customer service.
Responsibilities
Developing and maintaining positive customer relationships.
Ensuring that customers are satisfied with regard to order taking, product, pricing, deliveries, and overall service.
Contacting current customers and identifying new products and potential up-selling.
Responding to and processing incoming calls, inquiries and orders.
Opening new accounts.
Developing customer base and sales leads by making cold and warm calls.
Entering orders into system.
Maintaining knowledge base on current products and learning about new products.
Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
Providing pricing quotations and follow-up on quotes.
Purchasing (direct orders).
Providing basic technical support on products.
Requirements
High School Diploma required.
Post Secondary courses in Sales and/or Marketing preferred.
Knowledge of Microsoft Office.
1-3 years related experience.
Product knowledge or industry experience preferred.
Benefits
Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs.
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