Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Business Analyst leading analyses of business and data for FX processes at GFT. Collaborating with Product and Development teams in a hybrid role based in São Paulo.
Responsibilities
- Atuar liderando análises de negócio e dados para processos de FX, produzindo especificações funcionais e mapeamentos de processo;
- Traduzir necessidades de negócio em user stories, requisitos e critérios de aceite;
- Colaborar com Product Owner e time de Desenvolvimento na priorização do backlog e gestão de dependências;
- Atuar ou apoiar atividades de Scrum Master quando necessário, garantindo fluidez nas entregas;
- Coordenar testes, releases e acompanhar impactos por meio de KPIs;
Requirements
- Experiência como Business Analyst em ambientes de TI;
- Perfil com forte ownership e capacidade de atuar em cenários ambíguos;
- Atitude proativa e excelente comunicação com stakeholders;
- Experiência em times ágeis/Scrum, com exposição a atividades de Scrum Master (desejável);
- Inglês profissional;
- Experiência com práticas de backlog management e criação de user stories;
- Experiência em FX, pagamentos, cash management ou soluções financeiras transacionais (diferenciais);
- Vivência com APIs (REST, JSON, Swagger/OpenAPI, API consumers);
- Experiência na definição de contratos, tratamento de erros e requisitos não funcionais para APIs;
- Familiaridade com Jira, Confluence e Postman;
- Espanhol fluente (diferencial).
Benefits
- Cartão multi-benefícios – você escolhe como e onde utilizar.
- Bolsas de Estudos para cursos de Graduação, Pós, MBA e Idiomas.
- Programas de incentivo à Certificações.
- Horário de trabalho flexível.
- Salários competitivos.
- Avaliação de desempenho anual com plano de carreira estruturado.
- Possibilidade de carreira internacional.
- Wellhub e TotalPass.
- Previdência Privada.
- Auxílio-Creche.
- Assistência Médica.
- Assistência Odontológica.
- Seguro de Vida.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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