Quality and Risk Manager for healthcare organization coordinating audits and project management. Evaluating and developing quality and risk management across multiple healthcare facilities in Germany.
About the role
- Embedded Crisis Manager position within a major Australian organization. Supporting crisis management protocols and training development with a focus on resilience.
Responsibilities
- Engage with stakeholder teams and subject matter experts to assess gaps in their internal crisis response playbooks and processes.
- Plan, develop, and conduct training as directed by the Head of Resilience.
- Identify opportunities for education and awareness of crisis management methodology across the company.
- Support IMT and CMT activations as directed by the Head of Resilience.
Requirements
- Bachelor's degree in relevant field, or equivalent professional experience.
- 2-5+ years' experience implementing and/or managing crisis management, risk management, or corporate security programs.
- Ability to travel across Australia.
- Preferred:
- Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities.
- Demonstrated ability to meet deadlines while managing multiple complex projects.
- Experience in managing the response to significant disruptive events.
- Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision-making.
- Works iteratively, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework.
- Understanding of Business Continuity, Disaster Recovery and Resilience Planning.
- Strong understanding of crisis management and incident response.
- Knowledge of industry standards for crisis management and business continuity and operational risk management (ISO 22301, BS11200, ISO31000).
- Strong critical thinking skills that enable problem solving and understanding complex, dynamic issues.
- Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, improving efficiency, and leading individuals without having any authority over them.
- Possess the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements.
- Sydney or Melbourne based.
Job title
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