General Manager overseeing Environmental Services at a healthcare facility. Leading operations, managing client relationships, and financial performance for the contracted services team.
Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations (Environmental Services and Linen Distribution).
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Requirements
Bachelor's degree or equivalent experience
Environmental Services Director level experience required
Healthcare experience required
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis preferred.
Experience crafting product sales strategies and implementing operational programs and initiatives.
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