Onsite Working Student – Customer Repair & Service Administration

Posted 2 days ago

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About the role

  • Working Student in Customer Repair & Service Administration at congatec. Involves handling RMA requests and supporting the customer service team.

Responsibilities

  • Logging and initial review of RMA requests
  • Receiving returns, performing visual inspections, and routing them into existing RMA processes
  • Providing administrative support and follow-up
  • Reporting and support for daily operations

Requirements

  • Logging and initial review of RMA requests
  • Operational handling of inbound and outbound goods
  • Maintaining customer and RMA records
  • Preparing standard letters using templates
  • Preparing basic evaluations/analyses

Benefits

  • Open-minded organizational culture that welcomes your ideas
  • Flexible working hours and remote working options
  • Corporate health management
  • Participation in internal groups (event team, embedded runners)
  • Free fresh fruit, coffee and tea

Job title

Working Student – Customer Repair & Service Administration

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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