Senior Performance Analyst supporting Xcel Energy's automated meter reading systems. Analyzing, designing, and implementing business processes to enhance operational efficiency.
About the role
- Logistics Analyst managing freight contracts and optimizing logistics processes for a renewable energy firm. Collaborating with teams to improve service levels and operational efficiency.
Responsibilities
- Manage optimization of freight procurement (over R$1 billion under management)
- Create and establish a pricing process and competitiveness analysis for road, rail and port modes (integrating all areas)
- Work with the team to fulfill requests from invested mills (inquiries, documentation, calculation of the Esalq-log discount)
- Manage internal processes involving the finance team and investees (e.g., FOB adjustments, reimbursements with Alvean, provisions)
- Support the development of the "Chama" project (and any new projects)
- Collaborate with Market Intelligence to develop KPIs and monitoring tools for the Logistics scope
- Handle contracting and management of transport for all domestic sugar (bulk and bagged) and for export operations of raw and bagged sugar
- Work with the Control Tower team to create loading and unloading schedules at mills, terminals, ports and client facilities (Copersucar customers), always aiming to provide optimal service and pricing
- Ensure cost and margin plans for the period. Manage performance indicators
- Develop a Strategic Partnership Plan with suppliers (carriers, terminals, industries, mills) to optimally serve Copersucar clients and export operations
- Manage contracts, address deviations and build continuous improvement levers in operations and customer satisfaction
- Create a Service Level plan for Copersucar clients. Develop tools and implement programs to measure customer satisfaction with logistics services (NPS, satisfaction surveys, etc.). Measure results and implement consistent action plans to address deviations
- Intermediate/Advanced Microsoft Office skills
- Experience with SAP
Requirements
- Bachelor’s degree in Logistics, Business Administration or related fields
- Experience in road freight procurement, Service Level and CX/CS programs, and logistics pricing
- Strong experience with transport modes and KPI management is essential
- Desirable experience in large-scale logistics operations (railways, waterways, ports, terminals and road freight)
- Desirable experience in high service-level sectors focused on customer satisfaction (CX/CS). Experience in environments with well-defined and applied governance processes is also desirable
- Knowledge of ESG, NPS (or other customer satisfaction methodologies), CRM, governance and corporate compliance is desirable
- Excellent interpersonal and communication skills
- Strong analytical skills
- Ability to create and develop new processes and methodologies
- Availability to work in a hybrid model (4 days on-site) at our office located at Av. Nações Unidas, 14261
Benefits
- Bradesco Health Insurance
- Bradesco Dental Insurance
- Meal Allowance (R$58.00 per day) or Food Voucher
- Transport Voucher
- Childcare Assistance for female employees
- Life Insurance
- Medication Assistance
- Short-term Variable Compensation - Profit Sharing (PLR)
- Private Pension Plan
- Gympass/Wellhub
- Weekly on-site massage (subject to availability)
- Office breakfast
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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