Senior State Filings Analyst at AIG, supporting regulatory product filings across personal insurance lines. Collaborating with multiple departments to ensure compliance with insurance regulations.
About the role
- Analyze and create profiles of customer data to enhance outbound marketing strategies. Collaborate with teams to streamline communication and optimize customer engagement initiatives.
Responsibilities
- Manage the schedule for data extractions and delivery of communications requested by the area;
- Analyze and develop customer base profile studies to better understand customers, profiles, and purchasing behavior, identifying new opportunities for audience segmentation;
- Identify and recommend the best target audiences for campaigns aimed at improving results with differentiated approaches and indicating the best customer profiles;
- Build mailings for relationship, sales, retention, digital, and other campaigns;
- Measure and analyze the returns of actions/offers carried out by the company;
- Extract customer base data using tools for data extraction;
- Validate customer database information to ensure data accuracy;
- Apply statistical models to audience segmentation;
- Detect inconsistencies in the database, correct them, and inform the responsible areas;
- Execute and monitor digital contact sends, tracking KPIs;
- Prepare presentations of analyses, studies, and reports;
- Provide support to controllers and verify actions before they are sent;
- Perform other activities related to the role.
Requirements
- Bachelor's degree completed or in progress;
- Preferred experience conducting customer base profile studies for active customers;
- Preferred experience with performance indicators;
- Preferred experience querying databases using SQL;
- Preferred knowledge of dashboard platforms (Power BI, QlikView, Google Data Studio, Salesforce), or similar;
- Intermediate MS Office skills;
- Preferred experience in Call Center (Outbound and Digital);
- Preferred knowledge of mailing hygiene or contact workflow.
Benefits
- Childcare allowance per child up to 5 years old;
- Allowance for special-needs child - no age limit;
- Health and dental insurance;
- Life insurance;
- Transportation voucher;
- Meal and/or food vouchers;
- PPR - Profit Sharing/Performance Bonus Program;
- Wellhub (wellness platform);
- Partnerships with various companies (educational institutions, language schools, and others)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Funding Analyst reviewing small business and fleet contracts for compliance in U.S. and Canada. Engaging with sales and credit teams to ensure contract terms align with pricing and mitigate risk.
Loss Mitigation Analyst at Daimler Truck Financial reviewing and recommending payment solutions for Small Fleet and Small Business customers. Focus on delinquency management and customer service in a hybrid work environment.
Titles and Art Analyst for Daimler Truck Financial Services ensuring financial accuracy and operational compliance in U.S. and Canadian portfolios while collaborating cross - functionally.
Data Analyst role at one of Brazil's largest banks, supporting data pipelines for credit policies and processes. Collaborate with multiple teams to ensure data quality and governance.
Principal Market Analyst focused on solar, batteries, energy storage and wind technologies at S&P Global Commodity Insights. Supporting critical business decisions of our customers through high quality reports and insights.
Analista Contábil managing reconciliações financeiras and customer inquiries at JL Ramos. Seeking adaptable and tech - savvy candidates for a dynamic work environment.
Leave of Absence Analyst supporting internal and external partners on leave processes. Coordinating accommodations under applicable laws and ensuring compliance with state leave laws.
Principal Associate analyzing Cyber controls and developing automated health metrics for Capital One. Collaborating with teams to transform telemetry data into real - time insights and prevent security risks.
Senior Analyst at Huron consulting driving strategic growth and transformation for clients. Collaborating to adopt complex systems and assess operational success with Excel.