Market Operations Manager at ConcertoCare managing an interdisciplinary team to ensure high-quality patient care. Responsible for market operations, team performance, and operational efficiencies.
Responsibilities
Managing the performance of an interdisciplinary team within a value-based care framework
Data-driven management of team to achieve market goals and targets for key performance indicators
Day-to-day operational market support and clinical market support
Personnel management of Care Navigators
Partnering with Customer Success function to support ongoing customer needs
Monitoring operational workflows and leading implementation of new processes
Requirements
Associate's or bachelor’s degree
2+ years of healthcare leadership and/or management experience
Average to advanced skills in data analytics, healthcare reporting, electronic medical records, and Microsoft Office applications
Ability to travel within assigned area and access to reliable transportation
Valid driver license and proof of liability and property damage insurance on vehicle used
Benefits
Full healthcare coverage
401K with match
Broad range of other health, wellness, and financial benefits
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