Senior Clerk assisting customers in crisis at the Hope Florida Program. Responsible for providing access to services and resources at the Department of Children and Families.
Responsibilities
This position reports directly to the Hope Florida Program office.
This position will function as a Clerk.
This is a professional position which is responsible for helping customers that are in crisis by accessing a wide variety of services and resources that can assist staff, as well as the customers.
Demonstrating professionalism competency, working well with others.
Communicating clearly, and effectively listening to customers.
Assist with other duties as requested.
Requirements
A high school diploma or its equivalent.
At least one (1) year of clerical work in a professional setting or contact/ customer service experience serving members of the public.
Excellent writing and verbal skills.
Experience with Microsoft Office tools.
Benefits
No state income tax for residents of Florida.
State Group Insurance coverage options (for OPS employees who are reasonably expected to work 30 hours or more per week on average), including health, life, dental, vision, and other supplemental insurance options.
Savings & Spending Accounts.
401 (a) FICA Alternative Plan administered through VALIC
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