Account Executive managing client marketing, servicing, and sales for a leading insurance brokerage. Overseeing complex accounts and driving business growth in the Southeastern US.
About the role
- Account Director responsible for managing a portfolio of enterprise aviation customers at Comply365. Driving account growth and customer retention in the aviation industry with SaaS solutions.
Responsibilities
- Own the commercial performance of assigned customer accounts, including expansion, renewals, and revenue growth.
- Identify, develop, and close upsell and cross-sell opportunities across the Comply365 platform.
- Build and maintain a strong pipeline of opportunities within existing customers.
- Develop and execute strategic account plans aligned with regional growth objectives.
- Lead end-to-end sales cycles for expansion opportunities within existing accounts, from opportunity identification through negotiation and close.
- Manage commercial discussions, pricing, and contract negotiations for account opportunities and renewals.
- Partner with the Regional Director on large or strategically complex deals when required.
- Build and maintain strong multi-level relationships across customer organizations, including operational leaders, technical stakeholders, and executive sponsors.
- Develop deep understanding of customers’ operational challenges, regulatory environment, and strategic priorities.
- Ensure high levels of customer satisfaction, retention, and long-term partnership.
- Collaborate with Solution Consulting, Product, Customer Success, and Marketing teams to develop and deliver solutions that address customer needs.
- Maintain accurate pipeline, forecasting, and account activity tracking in Salesforce.
Requirements
- Bachelor’s degree required.
- 5+ years of enterprise B2B SaaS account management or enterprise sales experience.
- Proven experience managing large enterprise customers and complex software relationships.
- Demonstrated success growing ARR through upsell, cross-sell, and expansion within existing accounts.
- Strong commercial skills including value-based selling, pricing discussions, and contract negotiations.
- Ability to manage complex, multi-stakeholder customer relationships.
- Strong consultative selling and account planning capabilities.
- Experience working in aviation, aerospace, or other highly regulated industries preferred.
- Strong communication, presentation, and relationship-building skills.
- Germany language fluency is preferred.
- Experience working in global, cross-functional teams.
- CRM proficiency (Salesforce preferred).
- Willingness to travel within the region as required.
Benefits
- performance‑related commission scheme
- competitive salary in line with market conditions
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