Director of Customer Success managing customer accounts and processes for Nextpower's solar technology. Leading the establishment of systems for onboarding and managing module frame customers.
CG
Hybrid Customer Success Working Student – Controlling SaaS
Posted last month
About the role
- Customer Success Werkstudent supporting clients through project management and customer satisfaction in controlling SaaS solutions at Companyon Analytics in Düsseldorf.
Responsibilities
- Client-specific project management including planning, execution and coordination
- Ensuring a high level of customer satisfaction through competent consulting in close collaboration with the product, tech and sales teams
- Supporting our customers in video calls, by phone and email
- Helping shape the Customer Success (CSM) function
Requirements
- Currently enrolled in a degree program in Business Administration (BWL), Business Informatics (Wirtschaftsinformatik) or a related field; based in the Rhine-Ruhr region
- Passion for communication and customer-focused solutions
- Drive to make things happen — self-reliance, flexibility and commitment
- Business-fluent German (spoken and written)
Benefits
- Competitive compensation package
- Flexible working hours and option for remote work
- Attractive office location in the Medienhafen, Düsseldorf's startup hub
- Diverse opportunities for personal and professional development
- Work in an agile, motivated team with flat hierarchies and fast decision-making processes
- Excellent work culture in a dynamic, fast-growing and innovative startup
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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