Auto Claims Team Manager at Zurich leading a team in handling commercial property/casualty claims. Focused on performance and operational improvements in a hybrid work model.
About the role
- Commercial Contract Manager responsible for end-to-end contracting in a hybrid role based in Sao Paulo. Driving deal certainty and customer satisfaction within a global company.
Responsibilities
- The Commercial Contract Manager plays a vital role in driving deal certainty, risk-balanced growth and revenue acceleration in the region.
- Ensure commercial agreements are closed efficiently.
- Responsible for the end-to-end contracting process for deals in the assigned region.
- Use commercial and contractual expertise to achieve the right outcome for both business and customers.
- Enhance customer satisfaction through efficient processing and support the mitigation of risks.
- Bridge the gap between legal, sales, operations teams and subject matter experts.
- Track multiple threads of activities and communicate effectively with stakeholders.
Requirements
- Bachelor’s degree in business, commercial, legal studies, or a related field.
- A paralegal certification is a plus.
- 6+ years of experience in contract management, preferably in product benefit or reward space.
- Familiarity with Contract Lifecycle Management systems and CRMs (e.g., Salesforce, DocuSign).
- Strong understanding of commercial contracts, deal structuring, and sales operations.
- Excellent communication, negotiation, and analytical skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Fluent English required (daily interaction with global stakeholders)
- Spanish is a plus.
- Experience working in a deal desk or sales operations environment.
- Knowledge of pricing models, discount structures, and revenue recognition rules.
- Interest in and knowledge of generative AI solutions.
- Postgraduate degree or MBA in Contracts, Business, Compliance or related fields is a plus / Certification in contract management (e.g., Certified Commercial Contracts Manager (CCCM).
Benefits
- Medical, dental, life insurance for employees
- Food/meal voucher
- Transportation or parking voucher
- Priority Pass membership
- Home office 3x a week
- Work from anywhere for 8 weeks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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