Operations Analyst supporting AMPS PriceDynamix Operations team by managing operational performance and client relationships. Focus on quality, efficiency, and internal initiatives to enhance processes.
About the role
- Operations Trading Manager at Coles Supermarkets responsible for managing online and customer service teams while ensuring store profitability.
Responsibilities
- Responsible for day-to-day management of online team, customer service team, inventory, and office in charge activities
- Deliver exceptional customer service and profitability of the store
- Accountable for store’s inventory processes and financial management activities
Requirements
- Proactive in driving continuous improvement of process and procedures
- Able to influence and maintain effective working relationships with internal and external stakeholders
- Customer obsessed and continually seek to better understand diverse customers
- Promote a one team culture which celebrates success and puts team members' health, safety, and wellbeing first
Benefits
- Eligible team members receive 5% discount all year round on Supermarket and Liquor online and in-store purchases
- Additional periods of double discount (10%) at various times throughout the year
- Hotdeals exclusive to team members that translate into additional savings
- Digital recognition platform ‘mythanks’ to give and receive recognition linked to Coles values
- Opportunities for learning and development through a variety of career development programs and job-specific training
- Access to novated leasing for eligible team members
- Annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares
- Paid parental leave for permanent team members
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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