Customer Onboarding Manager ensuring customer success and adoption of SmartVault software from day one. Collaborating across teams for exceptional service and onboarding experience.
About the role
- Onboarding Specialist managing onboarding activities and client due diligence at Coface. Ensuring compliance with AML/KYC regulations in a fast-paced financial environment.
Responsibilities
- Lead and manage onboarding activities for new broker clients, ensuring all CDD requirements are met.
- Conduct thorough reviews of client documentation in accordance with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
- Collaborate with internal compliance and legal teams to resolve any discrepancies or issues during onboarding.
- Maintain accurate records and ensure timely updates to client profiles.
- Identify process improvements and contribute to the development of onboarding best practices.
- Provide guidance and support to internal stakeholders regarding AML/KYC requirements.
Requirements
- Proven experience in AML, KYC, and CDD processes, preferably within a financial services or brokerage environment.
- Strong understanding of regulatory compliance and risk management.
- Excellent organizational and communication skills.
- Ability to manage multiple priorities in a fast-paced setting.
- Proficiency in onboarding systems and tools is a plus.
- Certification in AML/KYC compliance (e.g., CAMS) is highly desirable.
- Experience working with broker-dealer clients or similar financial institutions.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Customer Onboarding Manager responsible for guiding transport companies through the onboarding journey of Qargo, ensuring smooth transitions and user adoption. Position based in Belgium with travel required.
Onboarding Specialist at Clio facilitating customer adoption of legal software through strategy sessions and training. Responsible for managing client cases and ensuring successful transitions during the onboarding process.
Customer Onboarding Specialist providing software training via screenshare, chat, and phone across Europe. Engaging with hotel customers to ensure they benefit from SiteMinder products.
First Team Lead for Onboarding Specialists at bsport ensuring high quality onboarding experiences. Responsible for team performance, operational excellence, and customer satisfaction in a fast - paced SaaS environment.
Onboarding Specialist supporting customers in their journey with EcoOnline's SaaS solutions while collaborating with cross - functional teams. Responsible for onboarding processes and ensuring customer success.
Customer Onboarding Lead managing implementation of legal technology at Avvoka for major firms. Leading a team to ensure quick adoption and success in legal environments.
Customer Onboarding Consultant at Virta guiding customers through onboarding for EV charging services. Managing project coordination, training sessions, and continuous improvement efforts.
FX Regulatory and Onboarding Specialist at Partners Group supporting FX counterparty and MMF onboarding documentation. Managing workflows, timelines, and ensuring accurate and audit - ready data.
Working Student in Customer Onboarding for a Berlin - based Foodtech startup, assisting restaurant clients with app integration and ensuring a smooth onboarding process.