U - Haul seeking a U - Box Field Support Analyst for operational support in Phoenix, Arizona. Role involves handling live support, incident management, and critical thinking in a high - volume environment.
About the role
- Customer Support Engineer supporting customer satisfaction for Thales AEC civil and military programs. Required aviation experience and fluent English for international client interactions.
Responsibilities
- Assurer la satisfaction de nos clients sur nos programmes civils et militaires
- Assurer le support technique sur les produits de Thales AEC
- Résoudre les problématiques des clients ou coordonner leur résolution
- Réaliser les analyses de fiabilité, de retrait des équipements et suivi des actions
- Analyser les retraits globaux et assurer un reporting de notre flotte
- Assurer un suivi technique des équipements en service
- Faire escalader les dossiers de suivi au Service and Support Manager
- Interagir avec les clients sur les problèmes de performance post vente
- Interagir avec les clients via téléphone, email, application à distance et coordonner les actions avec différents départements internes
Requirements
- Formation technique (Ingénieur ou Bac+5) idéalement à dominante électronique
- Première expérience réussie similaire
- Connaissance des produits d'avionique appréciée
Benefits
- Formation supérieure technique
- Expérience obligatoire en aéronautique
- Contact avec des clients internationaux
- Anglais courant impératif
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Senior IT Customer Support Technician providing IT support for 500+ Army personnel. Resolving technical issues and ensuring optimal operation of computer systems on - site in South Carolina.
Technical Support Technician at Evertec responsible for support and control of tech equipment. Engaging in infrastructure projects within a dynamic and innovative financial technology environment.
Technical Support role providing assistance and maintenance for financial technology solutions. Join Evertec in São Paulo, a leader in financial software solutions.
Support Technician helping healthcare clients with IT technology and support. Providing hands - on experience in service desk operations and client management.
Sr. Technical Support Engineer providing tailored technical support to customers and managing escalations. Collaborating with multi - functional teams to address complex post - sales concerns.
IT Support Analyst at The Community Solution, assisting faculty, staff, and students with technology. Responsible for troubleshooting, training, and maintaining technology resources across multiple campuses.
Product Support Engineer providing technical assistance at Skydio, an autonomous flight leader. Collaborate with teams to optimize support processes and tools.
IT Support Analyst joining the team to deliver exceptional support for hybrid employees. Troubleshooting devices and systems ensuring seamless operational efficiency.
Senior Technical Support Specialist at Trengo, resolving intricate technical issues and improving product quality for AI - driven communication. Working in a hybrid environment with international teams in Utrecht.